FAQs
Are your planners refillable?
Yes, all of our luxury planner covers are refillable, allowing you to replace inserts each year. This sustainable option makes your planner a timeless investment piece.
What size inserts fit in the planner covers?
All our planner covers fit our unique B5 inserts
What planner layout options are available?
To get you started, we have created four pre-packaged planner inserts. The Essential, The Mum, The Business, and The Student, catering to four of our key demographics of women. Each unique in their own way but all thoughtfully designed to help you stay organised in style.
We will be releasing individual planner sections in the near future to allow you to curate your own planner, as individual as you are.
What paper do you use in your notebooks and journals?
We use premium recycled 120gsm paper. Each sheet is smooth, bleed resistant, and perfect for writing in ink or biro.
How do I care for my vegan leather products?
With every vegan leather product we provide an elegant dust bag to be used to protect your notebook or planner when you're on the go. Wipe any marks with a damp cloth and mild soap, or use a specialised vegan leather cleanser for any tough spots.
How are the products packaged?
Our notebooks are wrapped in a paper band and sealed in a plastic film. Each product is carefully wrapped in tissue paper, sealed with a ribbon and placed inside one of our signature branded boxes.
All our vegan leather products come with a reusable dust bag to protect them during shipping and for daily use.
Do you ship overseas?
We do not offer overseas shipping as standard, but if you contact support@idaandco.co.uk we can organise a quotation for international delivery.
Can I return my products?
We hope that you'll love your new IDA&Co. products, but if you are not completely satisfied with your purchase, please email support@idaandco.co.uk with your order number, reason for return, and a photograph of the item you'd like to return.
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